apaleo

From the moment a reservation is booked or altered in apaleo, the reservation is pushed to us. Stay data, fellow travellers and their guest profiles are imported - with all personal data. The language of the guest determines the language of the customer documents, if localization is provided. So all reservation changes are visible on the spot. 

Arrangement components and individual services are transferred to MY SPA for fulfillment. They are already booked as fixed services on the guest invoice and will not be billed additionally. 

In the scheduler, MY SPA shows a variety of details about the guest's stay. From Check-in Status, arrival and departure day to conflicts with the reservation. Additionally booked treatments, item sales and gratuities by the SPA are charged to the guest profile’s folio or the main folio of the reservation. All postings are additionally sent to apaleo sales accounts.

Our web-based MY POS cash register offers a Express Cashpoint as well as an extensive restaurant cash point with comprehensive table management with just a few clicks. The MY POS system is multilingual, can be set individually for each user and offers a separate kitchen item description for foreign-language chefs. 

All transactions settled will be checked for check-in-status and posted to either an apaleo folio or settled with external paymethods. In the latter case, the invoice, depending on the country, will be signed for fiscalization. Apalaeo will receive sales and paymethods for accounting information. 

All about mappings: The VAT types are mapped by the apaleo tax name, the same applies for paymethod codes. So in both systems, the names must be identical. The service type is „Other“. Paymethods apaleo sub accounts can be mapped with SPA services categories like one for all or one for massages, one for cosmetics and so on. It is not neccessary to create all services sold in MY SPA as individual services in apaleo. Packages can be mapped by rate codes and service codes.

apaleo store