MY SPA Support

Information, Manuals, Versions, Updates

In our information you will find the first answers to your questions.

We are happy to answer your questions personally.

We are pleased to present MYSPA to you.

 

 

 

 

 

MY SPA Informations

Relaxed Planning

MY SPA is an easy-to-use system for your beauty, wellness or sports offers. In our information material you will find the first answers to your questions about our MY SPA Wellness Planner.


MY SPA brochure

Talking about safety

Technical Specifications

 

MY SPA Manuals

MY SPA Manuals

We listen to our customers and sales partners. Therefore we are constantly developing our software further. The current description can be found in your software as well as here: described and illustrated in detail.

 

MY SPA Manual               english

MY SPA Tech Setup         english

Update History

Sicherheit von Software im Internet

If your software is accessible via the browser, you have maximum flexibility. You work without installing any software on your device. You simply open your browser, for example Firefox, Internet Explorer, Google Chrome or others, and then log in with your personal access data. The software's range of functions is tied to your user authorisation. This means that every employee works live in the central database - at the head office, on site or on the road - on the functions for which he or she is authorised.

Connections via the Internet?
Is the data of the business and my guests secure?

We are aware that the protection of your customer data and the defence against destructive or extortionate attacks is of paramount importance. Therefore, securing against unauthorised third parties is a priority for us and we follow the highest standards.

We install each of our web-based systems on the infrastructure that best suits you: Depending on whether you are connected to a stable internet connection, have an internal server structure or prefer outsourced services. Whether the wellness planner, the cash register system, the tourist information system or your individual programming.

In short, data protection is based on these pillars

We have a high level of expertise in designing fail-safe architectures and adapting them to your needs. Whether you are an international hotel group with networked locations, or manage a hotel on dream beaches but struggle with nightmarish cabling, or are a ship always on the move. We will realise the concept that suits you best.

Do you want us to host the software for you? Then you don't have to worry about data backups and recovery, the guest data is secure and exclusively separated for you from external systems. If you would like to leave the administration of the software to the IT company of your choice, we will work closely with your service providers and assist with the installation.

Within the framework of an appropriate contract, we are available to you around the clock: you speak to technicians because we know that you need support precisely when other people have time off. Because at these times they are your guests.